Last Updated: February 16, 2026

1. Introduction

Henderson Digital (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

Visit our website

Request information

Schedule appointments

Receive in-person or remote technical services

Use our digital services

Opt into SMS, email, or other communications

By using our website or services, or by opting into our communications (including SMS messaging), you agree to this Privacy Policy and our Terms and Conditions.

2. Information We Collect

A. Contact Information

We may collect:

Full name

Email address

Phone number

Mailing address

Business name (if applicable)

This information is collected when you:

Submit website forms

Schedule appointments

Request services or estimates

Communicate with us by phone, email, text, or messaging platforms

B. Communications & Consent Data (A2P Compliance)

If you opt in to receive SMS messages, we collect and maintain:

Your mobile phone number

Date, time, and method of opt-in

Records of consent

Message history

Opt-out requests

This information is retained for compliance with applicable telecommunications regulations and messaging carrier requirements.

C. Service & Project Information

Depending on the services provided, we may collect:

Appointment details

Equipment or device information

Network or software details

Business workflow information

Marketing, branding, CRM, automation, or website project details

Media files or digital assets you provide

This may include information necessary to provide:

Residential and business tech support

Audio/video services

Website and CRM services

Marketing and automation services

Media production and branding support

We collect only what is reasonably necessary to deliver services.

D. Usage & Device Information

When you visit our website, we may collect:

IP address

Browser type

Device type

Pages visited

Time spent on site

Referring URLs

We may use cookies, pixels, analytics tools, and similar technologies to understand website usage and improve performance.

3. How We Use Your Information

We use your information to:

Provide requested services

Schedule and confirm appointments

Deliver in-person and remote support

Send service updates

Send appointment reminders

Send SMS and email communications you have explicitly opted into

Deliver marketing communications (only if consented)

Improve website functionality and user experience

Maintain regulatory compliance records

Prevent fraud and protect business operations

We do not use your information for purposes unrelated to our services.

4. SMS Messaging & A2P 10DLC Compliance

If you opt in to receive SMS messages from Henderson Digital:

Message frequency may vary depending on your service activity.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

You may opt out at any time by replying STOP.

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt back in.

For help, reply HELP or contact us directly.

We maintain opt-in and opt-out records in accordance with A2P 10DLC and carrier compliance requirements.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Measure traffic and engagement

Support marketing performance

Personalize user experience

You may disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

6. How We Share Your Information

We Do Not Sell Personal Information

We do not sell, rent, or trade your personal information.

Mobile Data Protection Statement (A2P Required Language)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services (such as messaging platforms, customer service software, hosting providers, or analytics providers) is permitted only as necessary to deliver our services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Service Providers

We may share information with trusted vendors who assist us in delivering services, such as:

SMS and email delivery providers

CRM and scheduling platforms

Hosting providers

Payment processors

Marketing and analytics tools

These providers are contractually obligated to safeguard information and may only use it to perform services on our behalf.

Legal & Safety Requirements

We may disclose information if required by law, court order, or to protect:

Our legal rights

The safety of our customers

The integrity of our systems

Business Transfers

If Henderson Digital is involved in a merger, acquisition, restructuring, or asset sale, personal information may be transferred as part of that transaction. Any successor entity will be required to honor this Privacy Policy.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no method of transmission over the internet or electronic storage is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain compliance records

Resolve disputes

Enforce agreements

Comply with legal obligations

SMS opt-in and consent records are retained in accordance with carrier and regulatory requirements.

9. Your Choices & Rights

SMS Opt-Out

Reply STOP to any SMS message to opt out.

Email Opt-Out

Click the unsubscribe link in any marketing email.

Access, Correction & Deletion

You may contact us to request:

Access to your personal information

Corrections

Deletion (subject to legal or contractual obligations)

10. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

11. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

12. Contact Information

Henderson Digital LLC

Website: https://hendersondigitals.com
Phone: 970-540-5633
Email: [email protected]
Mailing Address: PO Box 122, Cedaredge, CO 81413